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These Terms & Conditions ("Terms") govern every booking, ticket and package purchased for Snowhaus 2027 (the "Event"), organised by Snowhaus Pvt. Ltd. ("Snowhaus", "we", "us", "our"), a company registered in Bangalore, India. By booking on our website, or by attending or holding a ticket/wristband for the Event, you ("Guest", "you") agree to be bound by these Terms and our Privacy Policy. If you book on behalf of a group, you confirm you are authorised to accept these Terms for everyone in that group and are responsible for sharing them.

Bookings are confirmed only on receipt of full payment. Prices are set and charged in Indian Rupees (INR), inclusive of applicable taxes unless stated otherwise; amounts shown in other currencies are indicative only and the INR amount at checkout is what is actually charged. Each ticket is an all-inclusive General Admission (GA) package covering accommodation, lift passes, ski/snowboard lessons and transfers, as described on the Website at the time of booking. It is your responsibility to check your booking details are correct at the time of purchase.

Cancellations made more than 60 days before the Event start date (before 3 December 2026) are eligible for a 70% refund. Cancellations made within 60 days are non-refundable. As tickets are a single all-inclusive package, this policy applies to the full ticket price — no partial refunds are given for unused inclusions such as lessons or transfers. Snowhaus may amend the programme, schedule or specific activities due to weather, safety or circumstances beyond our control; this does not itself entitle you to a refund. A refund will only be due if the entire Event is cancelled or rescheduled and you are unable to attend the new dates, limited to amounts paid less any non-recoverable costs already committed on your behalf. To cancel, email info@theskisociety.in with your booking reference.

Skiing, snowboarding and mountain activities carry inherent risk, including serious injury. By booking, you accept these risks and confirm you are medically fit to participate, agreeing to follow all instructor, guide and safety staff guidance at all times. Any relevant medical condition must be disclosed to us before booking is confirmed. Accurate height, weight, shoe size and skill-level details must be provided for safe equipment fitting. We strongly recommend comprehensive travel and medical insurance covering snow-sport and high-altitude activities for the full duration of your stay.

The Event is open to adults 18+. Toddlers aged 0–8 may attend free under full parental supervision. Children aged 8–18 are not permitted, accompanied or not. Valid photo ID confirming age may be required at check-in or entry.

Accommodation is provided through partner hotels in Gulmarg, subject to availability. A maximum of two adults applies per room; extra beds may be available at additional cost where offered. We act solely as agent for our Accommodation Partners and other third-party suppliers (lift, lesson and transfer operators) — we do not own or operate these services and are not liable for their acts, omissions or service standards, which are governed by their own terms. Accommodation Partners may require a security or damage deposit at check-in and may charge you directly for damage caused during your stay; this is a matter strictly between you and the Accommodation Partner, and Snowhaus accepts no liability for such charges. We may substitute comparable or superior alternative accommodation where necessary.

Entry is at your own risk and subject to reasonable security checks. Tickets/wristbands must be retained and presented, together with valid photo ID, at entry. Illegal drugs, weapons, glass containers and unauthorised professional recording equipment (including drones) are not permitted and may be confiscated. Snowhaus operates a zero-tolerance policy for disorderly conduct, drug use, or harassment of any kind. Guests engaging in such behaviour may be refused entry or removed from the Event and any associated accommodation, without refund, and matters may be referred to local authorities. You are responsible for your own belongings at all times.

By attending, you consent to being photographed, filmed and recorded as part of the audience, and to Snowhaus using this content for promotional and marketing purposes across any media, without further payment or notice. Personal photos or videos you take may be used for personal, non-commercial purposes only; commercial use requires our prior written consent.

To the extent permitted by law, Snowhaus is not liable for any loss, injury, damage or expense in connection with the Event except where caused by our proven negligence, and nothing here excludes liability for death or personal injury caused by our negligence, fraud, or any liability that cannot lawfully be excluded. Guests should hold valid travel and medical insurance. Snowhaus is not liable for any failure or delay caused by circumstances beyond our reasonable control, including extreme weather, avalanche risk, natural disaster, epidemic, government action, or third-party operator closures. Where such an event prevents the Event proceeding, the Cancellation & Refunds section above governs any refund entitlement.

Personal information you provide (including for safety, such as medical or emergency contact details) is collected and used in accordance with our Privacy Policy and the Digital Personal Data Protection Act, 2023. By booking, you consent to relevant details being shared with Accommodation Partners, activity operators and local authorities where reasonably necessary for the safe delivery of the Event.

These Terms are governed by the laws of India, and the courts of Bangalore, Karnataka have exclusive jurisdiction over any dispute, regardless of where the Event is held or where you travel from. Disputes may first be raised informally with us and, if unresolved, referred to arbitration under the Arbitration and Conciliation Act, 1996, seated in Bangalore. If any provision of these Terms is found unenforceable, the remainder continues in effect. We may update these Terms from time to time; the version live on our website at the time of your booking applies. All website content and branding is owned by or licensed to Snowhaus and may not be reproduced without permission.

Snowhaus Pvt. Ltd. — Email: info@theskisociety.in